CUSTOMER SERVICE
At Metaltis, you have a 14-day period to consider your purchase before initiating a return. The customer is responsible for covering the shipping costs for returning the product. However, if the return is due to an incorrect delivery, Metaltis will cover the expenses. Please contact us for this matter.
Here are some important points to keep in mind:
Return timeframe:
Please ensure that your order is returned within 14 calendar days from the date of delivery.
Condition of the item:
Metaltis can only accept return shipments if the products and packaging are intact and in their original condition. We can only accept unused and undamaged items in their original, undamaged boxes or packaging.
Items that cannot be returned:
Lifting slings and custom-made articles, with your chosen length and specifications, are not eligible for returns. Please take note of this policy as it is clearly stated in the product description. Custom-made items are marked with a "Custom" banner on the product photos. Here is an example.
Refund process:
Once Metaltis receives the returned products in good condition, we will initiate the refund process and transfer the appropriate amount to your bank account. You will receive an email notification regarding this.
Return address:
Please include a visible note with your order number in your return package so that we can identify and process your return accordingly.
Metaltis - Zwaarveld 33 - 9220 Hamme - Belgium
Feel free to contact us if you have any further questions or require assistance.
Safety always comes first! That’s why all Loop straps get a blue stitched on (blue indicates a product made from polyester). Never use a tie down strap without label and check the next, indelible, mentions:
-Name of the fabricant
- Land of heritage
- Number of quality testing
- Working Load limit
- Factor of use (7)
- Production date
- Length
The responsibility for the use of loop straps depends on the user. Never proceed unprepared. Do you have doubts, contact us.
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WLL is the abbreviation of Working Load Limit. WLL indicates the maximal permitted load that can be lifted in straight condition with means for lifting like lifting straps and loop straps. WLL is expressed in metric ton en is variable according to the lifting angle. To know which effect a certain angle has on the WLL of your lifting strap, check the WLL summary. You find this summary next to the product image of loop and lifting straps.
Another, less known term for WLL is Safe Working Load (SWL).
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Ratchets or tensioners are used to tighten tie down straps. By moving the handle of the ratchet up and down you tighten and roll up the tie down strap. To release the tie down strap, you unbolt the handle of the ratchet and release the tension on the strap.
Ratchets are used in combination with tie down straps to fix or secure loads on and in trailers, trucks, ships, airplanes... Besides transport loads can tents, canopies, billboards, … also be secured with tie down straps.
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Download here the manual for a correct use of tie-down straps and ratchets.
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- Always inspect towing and recovery straps for damage prior to use. The safety is not guaranteed when the rope is damaged.
- When using tow straps, wrap around an appropriate frame point and thread the towing strap or snatch strap through the eye of the other end to choke the frame.
- When choosing heavy duty nylon recovery & tow straps, you should choose a one that is strong enough, but not so strong that it won't stretch.
Be careful: DO NOT TOW when your breaks, steering mechanism or lights are defect.
Never use a webbing sling without label and check the next, indelible, mentions:
- Name of the fabricant
- Land of heritage
- Number of quality testing
- Working Load limit (WLL)
- Factor of use (7)
- Production date
- Serial number
- Length
The responsibility for the use of loop straps depends on the user. Never proceed unprepared. Do you have doubts, contact us.
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No. Tie down means may exclusively be tightened by hand. Your ratchet is furnished with a manual force of 50 daN (20 daN with strap widths of 25 mm). When you enlarge the leverage effect with a tool, then you enlarge the tension inside your tie down strap. Is this force to large, then is ratchet overloaded en is the safety not guaranteed
For a safe usage, you have to take into account the statements mentioned on the label of your tie down strap and the LC inscription on your ratchet.
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- Turn on the warning lights of the car that you tow
- Turn the key switch to the car you drag, admittedly without starting the car. So is the steering lock unlocked
- Drive always slow and careful and indicate in time when you leave the road
- The driver of the towed vehicle must ensure that there is always tension on the tow rope. If necessary the driver of the towed car can brake gently to keep the tension on the rope.
The Lashing Capacity indicates the maximal tolerated tension in tie down straps. BE CAREFUL: Lashing capacity isn’t the same as the allowed weight of a load that can be safely secured with a tie-down strap. Lashing capacity is the starting point for the calculation of the number of tie down straps needed for a load.
Lashing capacity is expressed in daN (e.g. a tie down strap with a capacity of 2000 kg is indicated with LC 2000 daN). Every ratchet and tie-down strap is always furnished with a LC inscription or a label.
1. According to the European color-coding, roundslings get a fixed color per WLL, unesteemed the fabricant.
• WLL 1 ton = purple / violet
• WLL 2 ton = green
• WLL 3 ton = yellow
• WLL 4 ton = grey
• WLL 5 ton = red
• WLL 6 ton = brown
• WLL 8 ton = blue
• WLL ≥ 10 ton = orange
2. Every loop strap has a number of black lines. Every line represents one ton.
3. The third way to know the WLL is the label. The label mentions the normal WLL of the loop strap in straight condition.
4. Finally, the WLL is printed on the protection band.
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Webbing slings are made out of polyester. Polyester (PES) has the following qualities:
- Good resistance against high temperatures, UV-rays and the most acids
- Keeps his strength, even in wet situation
- High compressive strengths in proportion to the specific gravity.
Lifting means made from polyester always get a blue label.
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Download here the manual for a correct use of tie-down straps and ratchets.
Discover our assortment of ratchets and tensioners!
Shf, or Standard Hand Force, is the manual force that a ratchet can apply to tighten a tie-down strap. The label of your tie-down strap indicates the maximum manual force that can be applied. For a 25mm width strap, the standard is 20 daN, and for all other straps, it is 50 daN.
In practice, when you apply a manual force of 50 daN on the ratchet, a force equal to the Stf (also listed on the label) works on the tensioned tie-down strap.
Please note that tie-down straps should only be tightened by hand. Using tools such as a rod to tighten the strap can increase the leverage effect and overload the tie-down strap.
1. According to the European color-coding, webbing slings get a fixed color per WLL, unesteemed the fabricant.
• WLL 1 ton = purple / violet
• WLL 2 ton = green
• WLL 3 ton = yellow
• WLL 4 ton = grey
• WLL 5 ton = red
• WLL 6 ton = brown
• WLL 8 ton = blue
• WLL ≥ 10 ton = orange
Every loop strap always has a number of black lines. Every line represents one ton. The WLL is also mentioned on the label.
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First, calculate the force you have to absorb. Then you can calculate the amount of tie-down straps (with a certain tensile strength) needed. On the basis of the chosen tie-down strap you can choose the ratchet with the right tensile strength.
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First, always check if the safe working load limit (WLL), mentioned on the label and expressed in tons, is sufficient for the object you want to lift.
BE CAREFUL: Bear the angle of lifting, the working conditions and the shape of the object you want to lift, in mind. You can find the impact of the lifting angle on the lifting force of the round sling in the WLL-scheme (to find on every product page of roundslings).
4 ways to lift with round slings:
1. Straight lift
The round sling is used in his natural looped shape
The WLL is the same as the one mentioned on the label
2. Ring shape
The loop strap is tightened around the load like a hangman’s rope. Also known as the ‘choke hitch’
The WLL in ring shape amount to 0.8 times the WLL mentioned on the label
Use the round sling in ring shape, create a natural angle of maximum 120 degrees to prevent frication.
3. Basket shape
The loop strap is brought underneath the load in a U shape. Also known as a ‘basket hitch’ or ‘U-lift’
The WLL in a straight ‘U-shape’ amount to the double of the WLL mentioned on the label. Does the legs of the U-shape form an angle? Then the WLL varies, consult the scheme. Do you use the loop string in a ‘basket hitch’; make sure that the load is fixed. In contrary to the ring shape is the load not clenched so it can glide.
4. In composition
The round sling is used in composition with lifting accessories like lifting hooks. In this case the sling consists of multiple parts (2-leg; 3-leg; 4-leg). Always consult the WLL-scheme for the consequences on the WLL.
Make sure the load is always stable
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PHASE 1: CHECK THE WLL
Check if the safe working load limit (WLL), mentioned on the label and expressed in tons, is sufficient for the object you want to lift.
BE CAREFUL: Bear the angle of lifting, the working conditions and the shape of the object you want to lift, in mind. You can find the impact of the lifting angle on the lifting force of the webbing sling in the WLL-scheme (to find on every product page of webbing slings).
PHASE 2: CONTROL THE STATE OF THE WEBBING SLING
Always check:
- All sides of the webbing sling
- The label
- Accessories, end fittings and connecting pieces.
If there’s any doubt about the safety/quality, do NOT use the webbing sling.
PHASE 3: GET TO IT!
Work safely
- Never work nor stand under a lifted load.
- You handle lifting straps weighting more than 18 kg with a machine or with more than 1 person.
Applying Webbing slings
- Apply the webbing sling flat around the load. The webbing sling shall never be twisted. Knots in the webbing sling are absolutely forbidden.
- when knotting or using the roundsling solely, form a natural angle of 120 degrees to prevent friction
- Take care that the object that you’re lifting stays in balance. The actual lifting point has to be straight underneath the gravity point.
- Never force the webbing sling in an unnatural manner and never try to enlarge the grip with extra force.
Choose the right accessories
- Use while lifting always the right lifting hook:
- Always choose accessories compatible with the shape and width of the sling. The lifting sling should always go plane through the connection parts.
- The length of the webbing sling loop that’s connected to the lifting hook has to be at least 3.5 x the maximal thickness of that hook.
- The angle, created in the loop attached to the lifting hook may not exceed 20 degrees
- The bearing surface of an accessory need to be flat
- The arc radius of the hook needs to be minimal 0.75 times the width of the sling, when the supporting width of the sling is bigger than 75 mm
Lifting, lowering and moving
Step up the pace gradually while lifting or lowering and prevent shocks
- Prevent the webbing sling from getting stuck while lowering the load
- If the load is resting on the round sling, don’t try to pull it from underneath the load
- Do not tow the load with a webbing sling and do not drag the sling across the ground or a rough surface.
Using more than one webbing sling
- Always use identical webbing slings with the same length, when you need more than one webbing sling.
- Avoid slipping of the webbing sling against the load by using a lifting beam
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Standard push ratchets
- Push ratchets are tightened by a pushing gesture on the handle of the ratchet. This is the standard type of ratchets.
ERGO ratchets or pulling ratchets
- Ergo ratchets are tightened by a pulling gesture. By doing so the force is transferred more easily to the tie down-strap. In contrary to the classic ratchets.
Ratchets with a short handle
- Ratchets are standardly fabricated with a short handle. With these ratchets you can reach a pre-stress of 200 to 450 daN
Ratchets with a long handle
Because of the long handle you can reach more standard tension force in the band with the same muscle force than with a ratchet with a short handle. Ratchets with long handles can reach a standard tension force of 300 to 600 daN. The amount of ratchets needed to secure the load can varies.
Detachable ratchets
Every ratchet exists of a basic element and a ratchet handle. With detachable ratchets both parts can be detached. After securing you can release the handle so only the basic element stay on the strap. With one handle you can operate multiple basic elements.
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- Never use a round sling that is not furnished with a label. Safety is not guaranteed.
Damaged roundslings
- Damage (caused by friction for example) causes a loss in tensile strength
- Use as prevention for friction a protective cover
- Always avoid direct contact with sharp edges and corners
Roundslings exposed to chemical products
- Webbing slings are made of polyester threads. These are immune to mineral acids, but not to alkalis.
- Harmless chemical products can, by evaporation after a certain period of time have a negative influence on the round sling.
- When doubting the state of your webbing sling, contact us!
Polluted roundslings
- Wash polluted roundslings thorough with cold water. Use, if needed neutral cleaning products
- Let the roundsling dry naturally
Knotted roundslings
- Never use roundsling with a knot. Knots can heat up and create extra friction. This influences the WLL and does no longer guarantee the safety.
Roundslings exposed to extreme temperatures
- Roundslings are serve for usage by temperatures between -40 and +100° C
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